Jonathan Cutrell

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It's in every engineering leader's job description: "hold people accountable."

Accountability is a funny thing to use as a critical skill for a high level leader, because in many ways the core of what this is saying is "do the job."

Let's talk about the message under the message here a bit; what are these companies really looking for when they say you need to hold people accountable?

Let's imagine a scenario to play this out.

We have an imaginary EM Marcus. Marcus is responsible for three teams who are delivering work on critical projects.

Each team has a few engineers and a product manager. Marcus is responsible for reporting on the team's progress.

Teams A and B are smooth sailing. Team A is brand new with onboarding engineers, so they don't have a significant project on their plates other than getting up to speed. Team B is well staffed and their project is running along slightly ahead of schedule.

Team C, though, is struggling. They are under-resourced, and their project is running behind by a couple weeks.

So, where and how does accountability show up in this picture? I'm going to present three different forms of accountability and how it applies to the situation.


Written by Jonathan Cutrell, Engineering Manager at Calendly and podcast host at Developer Tea.